Caution: Training Is Useless

So you’ve done a training on an important workplace skill… active listening, giving feedback, professionalism, conflict management… But then what? How will you ensure people keep doing whatever it is you taught them to do?   There is a lot […]

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The Top 5 Reasons Organizations Have Bullying

I recently returned from speaking at the Society for Human Resources Management (SHRM) international conference (I had an audience of 1,000 – pretty cool). After I speak at conferences I always get a slew of emails from attendees, but this […]

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